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Choosing the right equipment is one of the most important decisions for any warehouse or distribution center. The right machinery can boost productivity, improve safety, and maximize storage space. Two of the most common pieces of equipment you’ll find are reach truck forklifts and conventional forklifts. While they might look similar, they serve very different purposes.
Understanding the unique capabilities of each is key to optimizing your operations. This guide will compare the performance, design, and ideal use cases for both conventional and reach truck forklifts. By the end, you’ll have a clear idea of which machine is the best fit for your business needs, helping you make a smarter, more efficient investment.
When most people picture a forklift, they’re thinking of a conventional, or counterbalance, forklift. These are the workhorses of the material handling world, designed for versatility and power.
The key feature of a counterbalance forklift is its design. It has forks protruding from the front and a heavy weight (the counterbalance) built into the rear of the vehicle. This weight prevents the forklift from tipping over when lifting heavy loads. The operator sits or stands in a cab located behind the mast.
These forklifts are typically used for loading and unloading trucks, moving pallets around a facility, and stacking goods at lower heights. They are available in various fuel types, including electric, propane, and diesel, making them suitable for both indoor and outdoor applications.
A reach truck forklift, often simply called a reach truck, is a specialized piece of equipment designed primarily for navigating narrow warehouse aisles and lifting loads to significant heights. Its name comes from its standout feature: the ability to "reach" its forks forward, extending beyond the stabilizing legs to pick up or place a pallet.
Here’s how it works:
· Stabilizing Legs: Reach trucks have two outer legs with wheels that help distribute the load’s weight.
· Reaching Mechanism: The fork carriage is mounted on a mechanism that moves forward and backward. To pick up a load, the operator drives up to the racking, extends the forks into the pallet, lifts it, and then retracts the forks back toward the truck’s body.
This design allows the electric reach truck to operate in much tighter spaces than a conventional forklift. Because the load is carried mostly within the truck's wheelbase during transport, it is incredibly stable and has a smaller turning radius. These machines are almost always electric, making them ideal for indoor use.

Let's break down how these two machines stack up against each other in key performance areas.
Winner: Reach Truck Forklift
This is where the reach truck truly shines. Designed specifically for tight spaces, its compact chassis and smaller turning radius allow it to navigate warehouse aisles that are often just 8 to 9 feet wide. A conventional forklift typically needs aisles of 11 feet or more to operate safely and efficiently. If maximizing your storage density by narrowing your aisles is a priority, a reach truck forklift is the clear choice.
Winner: Reach Truck Forklift
While conventional forklifts are great for ground-level work and low-level stacking, they generally can't lift as high as reach trucks. A standard forklift might reach heights of 15 to 20 feet. In contrast, reach trucks are engineered for high-density storage systems and can easily lift loads to heights of 30 feet or more. This makes them indispensable for warehouses with tall racking systems.
Winner: Conventional Forklift
Conventional forklifts are built for heavy lifting. Their counterbalance design allows them to handle much heavier loads, often ranging from 3,000 to over 100,000 pounds, depending on the model. Reach trucks, while impressive in their own right, have a lower load capacity, typically maxing out between 2,500 and 5,500 pounds. For moving heavy, bulky materials, the conventional forklift has the advantage.
Winner: Conventional Forklift
Conventional forklifts are far more versatile when it comes to the work environment. With options for pneumatic tires and internal combustion engines (propane or diesel), they can easily operate on uneven surfaces, gravel, and outdoor loading docks. Reach trucks, with their smaller wheels and electric power source, are designed for smooth, flat indoor floors. Using an electric reach truck outdoors or on rough surfaces can damage the machine and create a safety hazard.
Winner: It Depends
The operator experience differs significantly between the two.
· Conventional Forklift: The operator usually sits facing forward, similar to driving a car. This provides excellent visibility when traveling forward with a load at a low height. However, visibility can be obstructed by the mast when positioning forks at height.
· Reach Truck: The operator stands or sits sideways. This orientation provides a clear view of the forks and the load when lifting to high racks. It also makes it easier to look in either direction when traveling down a narrow aisle. However, it can feel less natural for long-distance travel.
Choosing the right machine comes down to your specific operational needs.
· Outdoor and Indoor/Outdoor Use: If your operations involve moving materials between a yard and a warehouse, you need the durability and versatility of a conventional forklift.
· Heavy Loads: For lifting heavy machinery, raw materials, or fully-laden, non-standard pallets, the superior capacity of a counterbalance forklift is essential.
· Loading and Unloading Trucks: This is a primary function of conventional forklifts. Their power and stability make them ideal for moving goods on and off trailers.
· General-Purpose Material Handling: If you need a single, all-around machine for various tasks at ground level or low heights, a conventional forklift is a cost-effective and reliable choice.
· High-Density Warehouses: If your goal is to maximize storage space with narrow aisles and high racking, the electric reach truck is a must-have.
· Strictly Indoor Operations: For work inside a distribution center, fulfillment center, or warehouse with smooth concrete floors, a reach truck is perfect.
· High Stacking Requirements: If your inventory system involves placing and retrieving pallets from racks above 20 feet, a reach truck is the only safe and efficient option.
· Order Picking in Narrow Aisles: The maneuverability of reach trucks makes them excellent for navigating tight spaces to retrieve individual items or full pallets for order fulfillment.
Ultimately, the choice between a conventional forklift and a reach truck isn't about which one is "better"—it's about which one is better for your business. Many large operations use both, leveraging each machine's strengths to create a highly efficient workflow. Conventional forklifts handle the heavy-duty work at ground level and outdoors, while reach trucks take over for high-stacking in the narrow aisles of the warehouse.
By carefully evaluating your facility's layout, inventory, and daily tasks, you can confidently select the equipment that will provide the greatest return on your investment and keep your operations running smoothly.
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